Key Responsibilities: 

• Represent Novartis Gene Therapies with professionalism and integrity, ensuring all engagements align with approved product labeling and comply with legal, regulatory, and industry standards; and uphold ethical practices in all communications and interactions.
• Educate and inform key account partners on the latest clinical data, including efficacy and safety outcomes. Support informed decision-making by translating complex information into actionable insights.
• Collaborate with healthcare providers and institutions to develop tailored account strategies that optimize resource utilization, while ensuring seamless product access by managing the full treatment center workflow, from enrollment through reimbursement and distribution, with a strong focus on service excellence.
• Build and maintain strategic relationships with hospital staff and clinical leaders, provide guidance on insurance requirements, and proactively address access challenges to support timely and equitable patient care.
• Deliver training and support to treatment center teams on reimbursement processes and access tools. Empower staff with the knowledge needed to navigate support services efficiently and confidently.
• Maintain deep expertise in payer-specific coverage policies and access procedures, proactively identifying and resolving potential barriers to ensure timely and uninterrupted product availability for eligible patients.
• Continuously assess territory dynamics to uncover opportunities for innovation and process optimization, while expanding treatment networks and referral pathways to elevate account experience and support long-term growth.

Essential Requirements:

• Bachelor's degree (preferably in Life Sciences, Pharmacy, or business-related field).
• 8+ years’ experience in pharmaceutical, biotech, or healthcare industry.
• Proven success in achieving or exceeding sales objectives for pharmaceutical products requiring complex payer and reimbursement engagement, with direct experience managing injectable therapies, “buy and bill” pathways, and Specialty Pharmacy relationships within limited distribution networks.
• Possesses a strong track record in launching specialty pharmacy products and administering biologic therapies in clinical settings, with deep knowledge of operational workflows and patient access strategies.
• Verified extensive understanding of customers and cross-functional teams, along with insightful knowledge of the healthcare ecosystem, robust business acumen, and expertise in technology and digital engagement.
• Demonstrates exceptional communication and active listening skills, with the ability to build trust and manage relationships across all organizational levels. Brings a strong understanding of the biotech and pharmaceutical regulatory landscape, including compliance, HIPAA, and legal standards, and effectively engages with both internal teams and external stakeholders such as healthcare professionals and office staff.
• Candidate must reside within territory, or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.

Desirable Requirements:

• 3+ years’ experience in the commercialization of rare disease or specialty biopharmaceutical therapies, with a proven history of consistently achieving or surpassing strategic business objectives.

Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.

COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to [email protected].

Novartis Compensation Summary:

The salary for this position is expected to range between $160,300 and $297,700/year per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.